Physician Coordinator

Position Summary

• NVP Medical Group is seeking a detail-oriented and highly organized Physician Coordinator to serve as the primary point of contact between our physician network and partner organizations. This role owns the day-to-day scheduling process across multiple telehealth partners, ensuring physician coverage consistently meets each partner's unique contractual requirements. The Physician Coordinator will manage scheduling operations through Equina, our scheduling platform, and will be responsible for maintaining clear, proactive communication with physicians regarding availability, shift assignments, and coverage needs.
• This is a highly cross-functional role suited to someone who thrives on structure, enjoys problem-solving around competing constraints, and can communicate confidently and professionally with physicians.

Key Responsibilities

Schedule Ownership

• Own and maintain physician schedules across all partner accounts within Equina.
• Build and adjust schedules to meet each partner's specific coverage requirements, including shift structure, licensure and state requirements, and volume needs.
• Monitor schedule adherence and proactively identify and resolve gaps in coverage.
• Track and report on fill rates and contract coverage obligations by partner.

Physician Communication

• Serve as the main point of contact for physicians regarding scheduling, shift changes, and availability.
• Communicate schedule updates, open shifts, and coverage needs clearly and in a timely manner.
• Field and resolve physician scheduling questions, conflicts, and swap requests.
• Support the onboarding of new physicians into scheduling systems and processes.

Partner & Cross-Functional Coordination

• Maintain an up-to-date understanding of each partner's staffing requirements, including state licensure, specialty coverage, shift structure, and volume thresholds.
• Flag coverage risks or compliance issues to internal stakeholders before they impact partner relationships.
• Collaborate with account and partner management teams to align scheduling with contractual and operational commitments.
• Support reporting needs related to physician activity, coverage, and schedule compliance.

Process & Systems

• Maintain accurate and current data within Equina.
• Identify opportunities to improve scheduling workflows and physician communication processes.
• Document scheduling requirements for each partner to ensure continuity and consistency.

Qualifications

Required

• 1–3+ years of experience in scheduling coordination, healthcare operations, staffing, or a similar administrative or operations role.
• Strong organizational skills with the ability to manage multiple simultaneous schedules with differing requirements.
• Excellent written and verbal communication skills, particularly in a physician- or clinician-facing capacity.
• Comfort working with scheduling or workforce management software. Experience with Equina is a plus but is not required.
• High attention to detail and strong follow-through.
• Ability to prioritize and problem-solve in a fast-paced, multi-partner environment.

Preferred

• Experience in telehealth, healthcare staffing, or physician operations.
• Familiarity with physician licensure and credentialing basics, including state-specific requirements.
• Experience working across multiple external partners or clients simultaneously.
• Comfort interpreting contractual coverage requirements and translating them into scheduling logic.

What Success Looks Like

• Physician schedules consistently meet partner-specific coverage requirements with minimal gaps.
• Physicians receive clear, timely, and professional communication about their schedules.
• Partner escalations related to coverage are rare and, when they occur, are identified early.
• Equina remains an accurate and reliable source of truth for scheduling across all partners.